Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. We’ll walk through account setup, wagering calculations, security, and payment methods, finishing with troubleshooting tips and essential know-how.
What You Need First
- A verified email address and phone number.
- Proof of identity: government-issued ID (passport, driver’s license) and proof of address (utility bill, bank statement dated within 3 months).
- Source of funds documentation if depositing large amounts (e.g., payslips, tax returns).
- A payment method that supports withdrawals (credit/debit card, e-wallet, bank transfer).
- Completed wagering requirements for any active bonus.
- Minimum withdrawal amount met (typically $20–$50).
Account Setup
- Visit Casino Lucky Days and click the green ‘Sign Up’ button.
- Enter your email, create a strong password (12+ characters with symbols and numbers), and select your country and currency.
- Provide personal details: full name, date of birth, home address. Ensure they match your identification documents exactly.
- Verify your email via the link sent to your inbox, then log in and complete phone verification if prompted.
- Go to ‘Account’ > ‘Verification’ and upload your ID and proof of address. Approval usually takes 24–48 hours.
- Enable two-factor authentication (2FA) in security settings for an extra layer of protection.
Wagering Calculation
Most bonuses have wagering requirements that must be met before withdrawal. Here’s a realistic example:
You deposit $100 and claim a 100% match bonus up to $100. Your balance is $200 (deposit $100 + bonus $100). The wagering requirement is 35x (deposit + bonus).
Wagering Requirement = (Deposit + Bonus) × Multiplier
Wagering Requirement = ($100 + $100) × 35 = $200 × 35 = $7,000
You must place bets totaling $7,000 (single bets, no specific order) before any withdrawal. Contributions vary by game:
- Slots: 100% each bet counts.
- Table games (blackjack, roulette): often only 10–20% count.
- Live dealer games: 0% or very low contribution (check terms).
Each bet is multiplied by the contribution percentage. For example, a $10 slot bet counts $10, but a $10 blackjack bet might count only $1–$2. To minimize the house edge, stick to high-contribution slots with high RTP (96%+).
Max bet rule: you cannot exceed $5 per spin or bet while wagering. Violating this voids the bonus and winnings.
Security Overview
Lucky Days Casino uses 128-bit SSL encryption to protect data in transit. All traffic is secured via HTTPS. The platform holds a valid eGaming license from the Government of Curacao. For EU/Nordic players, be aware that winnings from Curacao-licensed casinos may be subject to local income tax — consult a tax advisor. The site enforces mandatory KYC before any withdrawal, preventing unauthorized access. Two-factor authentication (2FA) is available and highly recommended. The platform undergoes regular RNG audits for fair play.
Deposits & Withdrawals
| Payment Method | Deposit Min/Max | Withdrawal Min/Max | Processing Time (Withdrawal) |
|---|---|---|---|
| Visa/Mastercard | $20 / $5,000 | $20 / $5,000 | 3–5 business days |
| Skrill | $10 / $10,000 | $20 / $10,000 | 12–24 hours |
| Neteller | $10 / $10,000 | $20 / $10,000 | 12–24 hours |
| Bank Transfer | $50 / $10,000 | $100 / $10,000 | 5–7 business days |
Withdrawals are processed to the same method used for deposit if possible. All withdrawals require full KYC approval. Maximum monthly withdrawal limit is typically $20,000 but check terms. Pending time for withdrawal requests is 48 hours before processing begins.
Fix It Fast
- Withdrawal pending forever: Check if you have an active bonus or unmet wagering. If not, contact support — likely a KYC document is missing.
- Bonus not credited: Ensure you entered the bonus code correctly and the minimum deposit was met. Some bonuses require opting in.
- Game not loading: Clear browser cache, disable ad-blocker, or try a different browser. If persists, check server status.
- Password not working: Use the ‘Forgot Password’ link. If email doesn’t arrive, check spam folder or contact support to reset manually.
- Verification rejected: Documents must be clear, color, and in date. Re-upload with correct lighting and ensure name/address matches account exactly.
- Country restriction error: Lucky Days Casino accepts players from many countries but not all. VPN use is prohibited and may lead to account closure.
Need to Know
What is the minimum withdrawal amount?
Minimum withdrawal is typically $20 for e-wallets and $40 for bank transfers, but check the cashier for your specific method.
How long do withdrawals take?
E-wallets: 12–24 hours after pending review. Cards: 3–5 business days. Bank transfers: 5–7 business days. The pending period is up to 48 hours for all methods.
Can I cancel a withdrawal request?
Yes, you can cancel a pending withdrawal within the cashier section before it enters processing. Once processing begins, cancellation is not possible.
Are there any withdrawal fees?
No, Lucky Days Casino does not charge fees for withdrawals. However, your payment provider may impose their own fees.
What documents are required for KYC?
You need a valid government-issued ID (passport, driver’s license) and a recent proof of address (utility bill or bank statement dated within 3 months). Additional source of funds may be requested for high withdrawals.
Is customer support 24/7?
Yes, live chat is available 24/7. Email support is also available, but response time may be up to 24 hours.
Can I withdraw to a different card than I deposited with?
Generally, withdrawals must go back to the same method. If that method is no longer valid, contact support for alternatives after verification.
Extra Tips – Responsible Gambling
Lucky Days Casino provides tools to help you stay in control:
- Deposit limits: Set daily, weekly, or monthly caps on deposits via ‘Responsible Gambling’ in your account. Changes take effect immediately but increasing limits requires a 24-hour cooling-off period.
- Session limits: Enable a timer that logs you out after a chosen period (e.g., 1 hour). You can also set a loss limit per session.
- Self-exclusion: For longer breaks, you can self-exclude from your account for 6 months, 1 year, or permanently. During this period, you cannot log in or play. Contact support to initiate self-exclusion.
- Reality check: Receive pop-up reminders every 15, 30, or 60 minutes showing your session time and net win/loss.
If you feel gambling is affecting your life, reach out to organizations like GamCare or BeGambleAware for confidential support.
By following this guide, you’ll handle withdrawals smoothly, avoid common pitfalls, and keep your gaming experience secure and enjoyable. Always read the full terms for any bonus and play responsibly.
